MAHIR INVESTMENT ADVISERS PRIVATE LIMITED

SECTION 1: SERVICES OFFERED BY MIA

SECTION 2: INVESTOR RIGHTS — WHAT INVESTORS CAN EXPECT FROM MIA

As a SEBI-registered Investment Adviser, MIA commits to providing every client the following rights and assurances:

• Receive personalized, suitability-based investment advice founded exclusively on your individual risk profile, financial goals, investment horizon, and financial profile.
• Receive and execute a written Client Agreement before commencement of any advisory services, clearly detailing scope, fees, rights, and obligations.
• Receive a copy of the Risk Profiling Report prepared for you and all investment advice in writing with stated investment rationale.
• Full and transparent disclosure of advisory fee structure, total fee payable, and payment schedule before signing the Client Agreement.
• Transparent written disclosure of all potential or actual conflicts of interest, if any, before receiving advice.
• Access to SEBI SCORES Portal (scores.gov.in) for registration and tracking of unresolved complaints at any stage.
• Treatment with dignity, respect, professional courtesy, and absolute confidentiality of your personal and financial information.
• Assurance that MIA shall never receive commissions, referral fees, or any other payment from product manufacturers — advisory fees paid by you are MIA's only revenue source.
• Right to receive a copy of all records maintained by MIA relating to your advisory engagement upon written request.
• Right to terminate the advisory relationship at any time subject to the terms of the Client Agreement.
• Right to approach SEBI SCORES, SEBI ODR (smartodr.in), or SEBI Ombudsman for grievances not resolved by MIA.

SECTION 3: WHAT MIA EXPECTS FROM INVESTORS

To enable MIA to provide effective, suitable, and compliant advisory services, MIA expects investors to:

• Provide true, complete, accurate, and up-to-date information during KYC, risk profiling, and throughout the advisory engagement.
• Read and carefully understand the Client Agreement, Disclaimers, Risk Profile, Terms & Conditions, and all advisory communications before acting.
• Notify MIA promptly and in writing of any material change in your financial situation, employment status, risk tolerance, investment objectives, or family circumstances.
• Pay advisory fees as per the schedule agreed in the Client Agreement.
• Contact MIA's advisory team for clarification or additional information before taking any investment decision based on advice received.
• Maintain the confidentiality of your login credentials, OTP, password, and Platform account.
• Not share MIA's research, advice documents, or client portal access with unauthorized third parties.

SECTION 5: INVESTOR GRIEVANCE REDRESSAL PROCESS

5.1 Step-by-Step Complaint Filing Process

5.2 Important Regulatory Contact Details

SECTION 6: ANNUAL COMPLIANCE CHECKLIST

SECTION 7: REGULATORY FRAMEWORK

MIA operates in strict compliance with the following regulatory framework:

• SEBI Act, 1992;
• SEBI (Investment Advisers) Regulations, 2013 and all amendments;
• SEBI Circular on Investment Advisers (September 23, 2020 — SEBI/HO/IMD/DF1/CIR/P/2020/182);
• SEBI Circular on Investor Charter (March 18, 2022 — SEBI/HO/IMD/DF1/CIR/P/2022/35);
• Prevention of Money Laundering Act, 2002 (PMLA) and PMLA Rules, 2005;
• SEBI AML/CFT Guidelines for Market Intermediaries;
• Digital Personal Data Protection Act, 2023 (DPDP Act);
• Information Technology (Reasonable Security Practices) Rules, 2011;
• Information Technology Act, 2000;
• Companies Act, 2013;
• Income Tax Act, 1961;
• FATCA/CRS Inter-Governmental Agreements (where applicable);
• All applicable SEBI Circulars, Notifications, and Guidance Notes issued from time to time;